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“I would like to complement the person that designed this questionnaire. It is perhaps the shortest and most relevant that I have completed at ING.”

ING

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Interview with Peter Bakker, CEO TNT
Interview with Peter Bakker, CEO TNT
Dutch    email    get page as pdf

WEBPORTALS:
BRING PEOPLE AND THEIR IDEAS TOGETHER ON-LINE IN A CONTINUOUS DIALOGUE


Ongoing dialogue
You want your organization to succeed continuously. We are convinced that your employees need to be connected to each other to enable that. We are also convinced that you need to get them involved with the strategic agenda and enable them to share their knowledge and innovative ideas.

How do you establish an ongoing dialogue between your employees? Through an interactive, on-line dialogue on the existing intranet or extranet. This plays an important role in bringing together employees and their ideas on strategic and operational issues.

Think of topics such as:
The CEO’s weblog: What’s on the mind of the CEO? What's on his agenda?
“What keeps me awake at night?” Employees share their problems and ask for input.
“Our competitors”: Employees describe best (or worst) practices of (local) competitors.
“My idea”: Employees present an idea for improvement. They ask others for input.
“My hero”: Employees compliment colleagues for extraordinary actions.


The on-line dialogue on a webportal uses one or more social software tools, such as weblogs, forums, vodcasts, podcasts, RSS feeds, wikis, etc.

We support organizations in one or several stages of making their existing intranet progressively interactive:
Concept design: define objectives, capture topics/sections and determine the necessary functionalities.
User research: identify what the user requirements are and check familiarity with the tools.
Functional design: define the functionality of each topic/section/link and educate the IT-department/supplier of the client.
Go live: provide content, launch blogs/forums and create an internal campaign.
Support: promote the on-line discussion, propose actions and answers, create on-line polls and topics.

Want to know more? Get in touch with Karen Dikken.